Privacy Policy

Tatsat Mandali Policy Information

Privacy & Data Protection

HOW WE PROTECT YOUR INFORMATION

Last updated: July 2026

This Privacy Policy explains how Satrang Enterprises (Satrang) (“we”, “us”, “our”) collects, uses, and protects your information when you visit this website or interact with us regarding our events.

1. Information We Collect

We collect information in the following ways:

Contact form submissions: When you use our Contact form, we collect your name, email address, phone number, enquiry type, and any message you send us.
Newsletter sign-up: If you subscribe to updates, we collect your email address to send you event announcements and offers.
Website analytics: We use Google Analytics to understand how visitors use our website (pages visited, time on site, device/browser type, approximate location). This data is aggregated and anonymised where possible.
Cookies: Our website uses cookies for basic functionality, caching, and analytics. You can control or disable cookies through your browser settings.

2. Ticket Booking Through Our Ticketing Partner

Event ticket/pass bookings are processed through our third-party ticketing partner at satrang-ticket.solvixtechnology.com. When you book a ticket, the personal and payment information you provide (such as your name, contact details, and payment information) is collected and processed directly by our ticketing partner, under their own privacy policy and payment security standards. We recommend reviewing their privacy policy before completing a booking. We do not directly store your payment card details on this website.

3. How We Use Your Information

To respond to your enquiries submitted through our contact form
To improve our website content, layout, and user experience based on analytics
To send you updates about upcoming Garba/Navratri events, if you have subscribed to our newsletter
To use or share your information for marketing, promotional, or business purposes, where permitted by law
To communicate important event information (timing changes, venue updates, etc.) to attendees where contact details have been shared with us

4. Sharing of Information

We do not sell or rent your personal information to third parties. We may share information with:

Our ticketing partner, for the purpose of processing your event booking
Service providers who help us operate the website (e.g., hosting, email delivery, analytics providers), who are only permitted to use your data to provide services to us
Authorities, where required by law

5. Data Retention

We retain contact form submissions and enquiry records for as long as reasonably necessary to respond to your enquiry and for our internal record-keeping, unless you request earlier deletion.

6. Your Rights

You may contact us at any time to:

Request a copy of the personal information we hold about you
Ask us to correct or update your information
Ask us to delete your information from our contact/newsletter records
Unsubscribe from newsletter emails at any time via the unsubscribe link in the email

7. Social Media

Our website links to our Facebook and Instagram pages. Interactions on these platforms are governed by the respective platform’s own privacy policy, not this one.

8. Children’s Privacy

Our website and events are not directed at children under 13, and we do not knowingly collect personal information from children under 13.

9. Security

We take reasonable technical and organisational measures to protect the information you share with us. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. The “Last updated” date at the top of this page will indicate the most recent revision.